DANA and QRIS Data Rules
Our Privacy Policy applies to information you provide during account opening, including your contact details and phone verification record. We also receive operational details connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, such as reference numbers, status results and timestamps, so we
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can match a transaction to your account. Device type, browser signals, login time and security events help us identify unusual access without reading unrelated content on your phone. We use this material to provide account access, answer privacy requests, maintain transaction records and investigate suspected misuse.
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We keep records only for the period needed for these purposes or where a lawful retention duty applies. Access depends on local law, and our policy may be adjusted when Indonesian requirements or the service jurisdiction require a different handling rule.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.